FREQUENTLY ASKED QUESTIONS.
Find answers to commonly asked questions.
I'd Like To Become A New Patient
Filling out our Permission To Contact Form is the best way to get started as a new patient. We’ll contact you to discuss locations, care services and insurance options, helping you understand how we can provide the best tailored health care to fit your needs.
become a new patientI'd Like To Request An Appointment
Send us a message selecting the location you’d like to visit and a representative will contact you with available appointment times and options to be seen.
request an appointmentI'd Like To Download New Patient Forms New PATIENT PACKET - ENGLISH RECORDS RELEASE ONLY - ENGLISH New PATIENT PACKET - SPANISH RECORDS RELEASE ONLY - SPANISH
Download patient forms to fill out ahead of your visit. If you have questions please contact your office for more information.
* Be sure to bring Photo ID & Insurance Card
What Insurances Do You Accept 
We accept Medicare Plans and most major commercial insurances. Below is a complete list of our accepted insurances.
* Accepted insurances is subject to change and may vary by location. Please contact your specific location for the latest information. Find a location
| AARP Medicare | Humana – Cap |
| AARP Medicare Complete | Humana – PPO |
| Aetna | Medicaid |
| Aetna – Cap | Medicare |
| Aetna – HMO | Meritian Health |
| Aetna – PPO | Molina Health Care |
| Aetna Better Health | Oscar |
| Aetna Medicare Plan | Simply |
| All Savers Insurance Co. | Simply Health Plan – CAP |
| Ambetter/Sunshine | Simply Health Plan – Commercial |
| Anthem BCBS | Staywell |
| BCBS – Cap Plan | Tricare |
| BCBS – PPO and HMO | UMR |
| BCBS of Florida – PPO and HMO | United HealthCare |
| Bright Health Molina | United HealthCare Choice |
| Bright Health Plan | United HealthCare Dual Plan |
| CarePlus | United HealthCare PPO |
| Cigna PPO | Wellcare |
| GHI | WellCare Health Plans of Florida – CAP |
| Humana |
I Have A Billing & Payment Question
For billing or payment questions please email mystatement@pcc-med.com and a billing representative will contact you regarding your inquiry
* Include an invoice or statement number if available
I'd Like To Transfer My Medical Records
Medical records release forms need to be filled out, signed and brought or faxed to your office location. Please contact your office if you have questions.
To learn about your rights under HIPAA click here.
* PCC adheres strictly to the current HIPAA regulations and guidelines as listed under HSS.gov.
Do You Offer Courtesy Transportation
Yes. We off transportation service for all our locations through UBER Medical. Please contact the PCC Concierge Line for information or to schedule your ride.
(844) 722-3627Do You Offer Immediate Appointments
Yes. In most cases we can offer immediate appointments as needed. Please call your location to schedule and get more details.
find a locationWhat In-House Diagnostics Are Available
At all our locations we offer these in-house diagnostic testing options. Please call your location to get the latest details and any others that may be offered.
Transthoracic echocardiogram
Ultrasounds
ABI
What Preventative Care Do You Offer
Physician Care Centers offers a variety of preventative care solutions including:
nutritional plans, case management, disease management
(diabetes, hypertension, CAD, CHF, COPD).
Additional options may be available depending on your needs. Please call your location to get more details. Find a location
STILL NEED ANSWERS?
Send us a message and we’ll respond promptly.